Privacy Policy

1. Information We Collect

We only ask for what we genuinely need to plan and book your travel. Depending on how you use this site, that may include:

• Details you give us — your name, phone number, email address, preferred travel dates and the destinations or packages you ask about, submitted through our enquiry forms.
• Booking information — where a trip is confirmed, the traveller names, ages for age-specific pricing, and identity or passport details required by airlines, hotels and permit authorities.
• Technical information — your IP address, browser type and the pages you visit, collected automatically for security and to understand which trips people are interested in.

We do not collect payment card numbers on this website. Payments, where applicable, are taken through a payment provider or by direct bank transfer.

2. How We Use Your Information

Your information is used to:

• Prepare and send the itinerary and quotation you asked for.
• Confirm bookings and pass the necessary details to airlines, hotels, transport providers and local guides so your trip can actually operate.
• Respond to your questions and provide support before, during and after your trip.
• Meet our legal, accounting and tax obligations.
• Send you offers and travel updates — but only where you have asked for them, and you can opt out at any time.

We do not sell, rent or trade your personal information to anyone. We do not use your data for automated decision-making or profiling.

3. When We Share Information

We share details only when it is necessary to deliver your trip or where the law requires it. This means trusted suppliers such as hotels, airlines, transport operators and local tour partners, and government authorities where a permit or registration is mandatory. These parties receive only the information needed for their part of your journey.

Our website and enquiry tools may be supported by third-party service providers who process data on our behalf under confidentiality obligations. We do not permit them to use your information for their own marketing.

4. Cookies

This site uses a small number of cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can block or delete cookies in your browser settings; the site will continue to work, though a few conveniences may be lost.

5. How Long We Keep It

Enquiry details are kept for as long as needed to serve you, and booking records are retained for the period required by tax and accounting rules. After that, your details are deleted or made anonymous. You may ask us to delete your data sooner — see section 7.

6. Keeping Your Data Safe

We use reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. Access is limited to staff and partners who need it to do their job. No method of transmission over the internet is completely secure, so while we take this seriously, we cannot promise absolute security.

7. Your Rights

You can ask us to:

• Tell you what personal information we hold about you.
• Correct anything that is inaccurate or out of date.
• Delete your information, where we are not required to keep it by law.
• Stop sending you marketing messages.
• Withdraw consent you previously gave us, at any time.

To make any of these requests, write to info@wowtripholiday.com or call +91 81789 60090. We will respond within a reasonable period, normally within 30 days.

8. Children's Privacy

Our services are intended for adults making travel arrangements. We do not knowingly collect personal information from children except as part of a booking made by a parent or guardian.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or the law. The revision date at the top of this page always shows the current version. Continued use of the site after an update means you accept the revised policy.

10. Contact Us

Questions about this policy or how your data is handled? Reach us at info@wowtripholiday.com, on +91 81789 60090, or by post at Sector 23, Rohini, Delhi – 110086.